Delivering a New Blockchain-Based Patient Care Model


Mar 1, 20175:25 PM EST by Michael Scott via

With promises on the part of the new Trump administration to reboot Obamacare, the U.S. healthcare system is at a crossroads. Staggering costs, barriers to patient access and quality-of-care concerns underscore the need for innovative solutions to address this key element of America’s future.

One company firmly entrenched in efforts to address many of these prevailing issues is Atlanta-based Patientory. It endeavors to deliver population-health management solutions that assist healthcare organizations in boosting clinical outcomes through physician-coordinated care. Through the use of a patient-centered protocol supported by blockchain technology, Patientory is poised to change the way patients securely manage their health histories and interact with their clinical care teams.

Through use of the company’s mobile app, Patientory users create an individual profile. Their medical information is then stored on a secure, HIPAA-compliant blockchain platform, allowing them to connect with care providers as well as other patients who have similar health issues or concerns. This allows patients greater control over their overall health across multiple care teams, both inside and outside of the hospital.

The company’s genesis is tied to the 2016 inaugural class of the Boomtown Health-Tech Accelerator in Boulder, Colorado. This led to a collaborative exchange with the Denver-based Colorado Permanente Medical Group, part of the Kaiser Permanente consortium, based in Oakland, California.

Despite its startup status, the company has established a deep footprint in the healthcare landscape. For CEO Chrissa McFarlane, who has over 10 years of experience in the industry, Patientory reflects her personal journey and frustration with patients not having access to a central depository of their own health information and to a supportive community.

Facilitating Patient-Centered Care

McFarlane notes that while the Affordable Care Act reflected the Obama government’s effort to create a more unified health system, in the current state of chaos, the solution ultimately boils down to the individual having the necessary resources to make informed decisions regarding their health.

“Our platform is primarily patient focused. We make it easy for patients to connect with their health, which includes their information, caregivers and a peer community of individuals for support. Unfortunately, this has never existed in the U.S. And while other healthcare companies are trying to achieve similar goals, it’s on a very siloed level.”

From a clinical standpoint, the Patientory app makes it easy for a patient care team to interact and share data, including medication and overall health history. Physicians and other care providers can therefore coordinate care over the continuum of a patient’s care journey.

Similarly, patients can interact with all of their physicians at once, in real time, fostering greater coordination of care efficiencies and cost savings. This is a valuable feature for patients with chronic conditions who often deal with a host of physicians, specialists and subspecialists who play a role in their care.

Moreover, the portability of their health records allows a new physician easy access to their health histories, reducing the burdensome take of having to reinvent the wheel whenever a new health provider is contacted.


In light of the growing number of data breaches facing the healthcare industry, blockchain technology’s major value proposition within the healthcare sector revolves around its robust security protocol, which makes HIPAA compliance feasible for both patients and providers.

Built on the belief that decentralized hospital records improve information security, Patientory employs data networking and medical information storage in a manner that allows patients to manage their own health data repositories, thereby improving overall patient care and well-being.

From electronic health information confidentiality to security threats identification to disclosure protection, Patientory’s employment of blockchain technology helps the healthcare ecosystem mitigate damaging data breaches. Unlike electronic health records, which are vulnerable to hacks, blockchain technology is able to utilize a more secure, permanent record of online information exchange.

Greater Efficiency

On a macro level, Patientory’s ability to coordinate care greatly alleviates the occurrence of unnecessary and wasteful services. A care team’s ability to access a patient’s health history decreases the likelihood that they’ll rerun duplicate tests. This can lead to lower costs and greater efficiencies in the overall continuum of care.

“Our primary health moonshot goal is cost to zero,” says McFarlane. “In other words the goal is to radically reduce the cost of care by a factor of a million. By offering automated treatments care plans and coordinated care through a health community network, the industry will see an 85 percent decrease in hospital readmissions/penalties along with zero healthcare breaches through decentralized blockchain technology.”

Concludes McFarlane: “We’re anxious to see the effects of Patientory’s value in the industry, specifically how it improves the quality of life of those suffering from chronic illnesses. The uncertainty for the future of Obamacare breeds hope for blockchain technology startups like Patientory, which seeks to fill the gaps in our health system, empowering the individual patient to take charge of their own health in a proactive way.”


Tools for Successful Patient Engagement

To support your patient engagement strategy, you need a combination of tools across your healthcare organization. These tools should share the same overall objective – to help your patients better engage, understand, and become active (24/7) participants in their own healthcare.

Patient engagement can mean different things to different groups of people –providers versus patients, for example. What is most important is to manage evolving patient engagement demands, and on a broader scope, to satisfy regulatory requirements for better population health and improved patient outcomes.

To satisfy patient engagement needs – and approach healthcare more holistically – you need the expertise and technology tools that work well together and deliver results that demonstrate value, drive better population health, and lower care costs. One step to achieving this goal is by having patients more involved in their health, which means access to their health information and support networks. Patientory solutions have you covered:

  • Combining the power of rapid and secure medical record access with a patient community platform
  • Increase patient engagement with care coordination
  • More intelligently allocate time and resources for improved care
  • Software to ensure regulatory requirements

What does patient engagement mean to you? What tools do you currently use? Are there additional solutions you’ve considered to help boost your engagement efforts during the transition to value-based care? Can you automatically and systematically engage with your patients anywhere, anytime?

Patientory can help answer your questions and put you on the path to better patient engagement and satisfaction as you transition to value-based care.

Owning Your Health Information

When it comes to your health, knowledge and communication are two key factors that will save you time, money, and possibly even your life. Yet, why as Americans, do we find access to these two things so rare when it comes to our personal health records?

A Personal Story with Accessing Medical Records

Healthcare from a writer’s perspective: About a month after finding out I was pregnant with my first child, I moved a few towns over and switched hospitals. The new hospital asked me to fill out a medical records request form that would then be faxed to my previous hospital. It has been almost 4 months, and we still have not received my medical records…even after countless faxes and phone calls. Blame it on the hormones if you may, but I have literally broken down in tears while pleading with both my new and my previous hospital as to how I can possibly get my medical records.

Lucky for me, both my baby and I are healthy and not in need of immediate or emergency medical intervention. But that is not the case for all patients. Not everyone has the luxury of waiting months for their own medical records.

We typically have a pediatrician, primary care physician, specialty doctors, and then perhaps the hopefully rare emergency care. And let’s face it, these doctors are not meeting up for lunch on a regular basis to discuss your health history.

How do you maintain consistent knowledge and strong communication when it comes to your health? You don’t rely on fax machines, that’s for sure.

Where are my records?

All over the place! The main problem with the existing system we have for holding and obtaining records…is that there is no system. No centralized system at least.

As it is now, different healthcare organizations use different systems, which causes barriers in accessing and sharing medical records. This especially true when dealing with Electronic Medical Records (EMRs).

“The problem is that you have institutions whose business models do not favor sharing information, either with other hospitals or patients,”

—Ben Shneiderman, University of Maryland

Not only is not having easy and immediate access to all of your health care records frustrating…it’s dangerous. Without it you risk:

  • Delayed Diagnosis and treatment
  • Delayed access to critical information in emergency situations
  • Rising incidence of chronic diseases and resultant need to cut costs
  • Wasted time and money

A Better Way for a Healthy Life

Americans have moved way beyond looking up symptoms on People want real experiences and real prognoses. We live in a world where people share everything from what they ate for breakfast to photos of their child’s first moments in this world. The new generations want to draw information from those who have gone through what they are going through and then share their own experiences.

The social aspect of having a medical community helps patients feel empowered…like they are not alone in what they are going through. It’s as much for support as it is for gathering information.

Giving Power Back To The Patients

Information is power…and power can heal. When people have full access to their medical history, they are empowered to take charge of their health and able to take better care of themselves and their family.

A Solution for the Online Generation

Does anyone else find it difficult to believe that fax machines still even exist?! It seems only natural that in this age of smartphones, online communication and streaming information, we have instant, online access to all of our medical records.

The benefits of Personal Health Records are hugely significant at both a personal and an institutional level. Besides the obvious benefit of having all of your medical records at your fingertips at any given time, other advantages include:

  • Reduction in errors due to illegible handwriting, lost information, and basic human error
  • Immediate lifesaving alerts for dangerous pharmaceutical interactions
  • Increase in communication between patient and doctor
  • More proactive preventative care resulting from patient awareness
  • Dramatic increase in both quality and efficiency of care
  • Saving billions of dollars annually on healthcare as a nation

Personal Health Records are the most efficient and cost effective way to get medical records into the hands of those who need it most…the patient. When it comes down to it, you know yourself better than anyone, and you should be the one leading the charge to a healthy life.

Patientory simply collects your medical record history in one platform and connects you to patients with similar health issues and concerns.

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